Electronic Sudoku   Deluxe Hammock Chair   R/C Mini Boats   Misting Fountains   TooShea Butter   R/C Mini Tanks   TapLights   Water Tablets   Fish Bubbles   Coil Hose   Customer Service   International Orders   Wholesale Orders   Order Status

Customer Service   Ordering · Low-price Guarantee · Coupons · How to Order · Payment Options · Inquire About Tracking Numbers Contact Us · Ask Eric, TheSaveWave pro! · About Us · Send Us Feedback · Job Opportunities · Reseller Information Safety and Privacy  · Secure Shopping · Privacy Guarantee Shipping and Returns · Shipping Information · Return Policy ORDERING Low Price Guarantee We are so confident in our prices and products that we extend our policy to beat any competition. If you find any of our products for less at a retail competitor's website(total cost including any shipping charges), we will match their price and offer you an additional 10% of the difference off the total cost. This offer only applies to featured items listed on our left navigation. Coupons If you've seen us on the road, received a flyer with a previous order or received a mail promotion you may have a coupon code for a discount or special deal on our site. Should you wish to use this coupon code, simply enter it in the coupon section of our checkout and it will adjust the price accordingly. From time to time we offer Free Shipping promotions listed on every page of our site. This promotion only pertains to featured items listed on the left navigation of these pages. Enter coupon code at checkout to receive the discount. How to Order You can order online at TheSaveWave.com using any major credit card. You may also order by mail by selecting the item you want and sending check or money order made payable to:   TheSaveWave.com   9685 Distribution Ave.   San Diego, CA 92121 You may also order by phone. Our customer service representatives are available 9am-5pm PST Monday thru Friday toll free (866)744-WAVE. See Ask Eric for more details. Payment Options If you are ordering online, we accept Visa, Mastercard, American Express, Discover and Diner's Club. Orders by phone can also be made by credit card. Toll free (866)744-WAVE Monday-Friday from 9am-5pm PST. Mail orders can be made in the form of check or money order payable to TheSaveWave.com (that's us!) Inquire About Your Tracking Number TheSaveWave.com ships most products within 48 hours via FedEx, USPS or UPS. If the is a tracking number available, it can be inquired upon by clicking on the Order Status link on our front page or emailing customerservice@thesavewave.com. We will reply to your request as soon as we can! SAFETY & PRIVACY Secure Shopping Buyers who pay with our online checkout are protected secure cart settings provided by Yahoo! Shopping cart. Privacy Guarantee Upon entering your personal information through our checkout system, we offer our guarantee which states that your private information remains private and that we do not pass or sell this information to any other organization. For more information see our Privacy Policy. CONTACT US Ask Eric... Who is this Eric guy?? Eric is TheSaveWave pro! He knows everything and anything about all of our products. He is available Monday-Friday 9am-5pm PST to take your phone orders and answer questions. He can be reached by calling us at (866)744-WAVE or email him at eric@thesavewave.com. Job Opportunities If you've seen us on the road you'd know that we are a great group of guys. We're honest and strive for integrity. Occasionally we look for people nationwide who consider themselves outgoing and who are great at selling virtually anything! If you are interested in such a position, be it temporary or permanent, please email us with subject "JOBS" and attach a resume if you have one! Reseller Information Like our products?? We currently offer our products in large quantities to resellers. Please email us with subject heading "RESELLER" or give us a call at toll free (866)744-WAVE. SHIPPING & RETURNS Shipping Information We currently ship all featured products (items listed on the left side of every page) to the lower 48 U.S. states FREE OF CHARGE via UPS, FedEx or USPS with promotional coupon code. Alaska, Hawaii, APO, FPO, Puerto Rico, Guam and U.S Virgin Islands residents may also receive free shipping with coupon code on certain items. We will notify you if additional shipping charges will apply. We DO ship internationally too. Our checkout will calculate all international shipping charges. Please email us with any questions regarding shipping procedures. Return Policy We want you to be fully satisfied with every item that you purchase from TheSaveWave.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of ship date for a full refund of the purchase price, minus the shipping, handling, or other charges. Note: If the item is sold under a free shipping promotion, the actual cost of shipping the item to you will be deducted from the purchase price. All returned items must be received within 30 days of the original ship date for refunds. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts, accessories and a copy of the original invoice to ensure full credit. Items that have been opened, used or that will require repackaging are subject to a 15% restocking fee. Items that arrive damaged must be notified to us within 3 days of receipt. If a product arrives damaged we will file claims with the shipping carrier and arrange for the return of the product and exchange for a new product. Our Standard Return policies do not apply to all items. Most items that are not featured on our front page are shipped from third party vendors. Purchases made from those vendors will have their own return policies. ORDERS - 866.744.WAVE QUESTIONS - 858.348.1572 ©2006 TheSaveWave.com, Inc. All rights reserved. Privacy Policy